Maya Ellison
Coverage Director
Maya sets the way plans are explained. She spent years comparing powertrain schedules and now reviews every new path before it is offered to drivers.
Desk hours: Mon – Fri, 9:00 am – 6:00 pm
Desk hours: Mon – Fri, 9:00 am – 6:00 pm
The team is small on purpose. You write to a person who already knows whether your question is about eligibility, a quote, or a claim file.
Coverage Director
Maya sets the way plans are explained. She spent years comparing powertrain schedules and now reviews every new path before it is offered to drivers.
Claims Guide
Andre helps drivers assemble repair orders, photos, and mileage proof. He is calm when a shop is waiting on tear-down approval.
Plan Designer
Priya matches mileage bands and duty cycles to coverage lists. High-mileage sedans and lightly used coupes leave her desk with different recommendations.
Eligibility Specialist
Luis checks whether a vehicle can enter a plan at all: title status in the notes you provide, odometer range, and prior modifications that change coverage.
A new note lands with Priya or Luis if it is about fit and price. If you already hold a plan and a warning light is on, Andre picks up the claim checklist. Maya joins when a contract clause is ambiguous and the driver needs the sentence quoted back.
We reply by email. That keeps the deductible, the waiting period, and the covered-part names in a thread you can forward to a shop. If we need a photo of the odometer or the repair estimate, we ask for it in that same thread.
